Acceptable Use.

You may not use PicCull to create or publish listings for:

• Items prohibited or restricted by eBay’s Prohibited and Restricted Items policy.
• Firearms, ammunition, explosives, or weapon parts that require licensing PicCull cannot verify.
• Controlled substances, prescription drugs, or unlicensed health products.
• Counterfeit, replica, or unauthorized-reproduction goods of any kind.
• Hazardous materials (HazMat) without the required carrier authorization.
• Recalled items that have been removed from sale by the manufacturer or a regulator.
• Hate-themed merchandise, items glorifying violence against protected groups, or items depicting real-world atrocities in a celebratory manner.
• Adult or sexually explicit content, sex services, or items depicting nudity of identifiable persons without their consent.
• Ivory, rhino horn, marine mammal parts, or other items prohibited by CITES.
• Human remains or body parts of any kind.
• Content prohibited by our AI provider’s usage policies, including listings that would require generating prohibited content.

You may not:

• Create multiple accounts to bypass plan limits (publish caps, token balances, trial periods).
• Use PicCull’s AI endpoints for content unrelated to listing items you actually own — for example, using the listing-generator as a general-purpose chatbot, or running unrelated prompts through our API.
• Scrape, crawl, mirror, or extract data from PicCull programmatically, except via APIs we explicitly publish.
• Reverse-engineer, decompile, or attempt to derive the source of any part of PicCull, except where allowed by law that cannot be contractually waived.
• Impair, overload, or interfere with the operation of PicCull, its underlying infrastructure, or its third-party integrations.
• Use PicCull to send unsolicited communications, attempt to phish or impersonate other users, or otherwise abuse the issue-reporter or feedback channels.
• Use PicCull to violate any applicable law or third-party right, including intellectual-property rights, privacy rights, and consumer-protection rights.

You may not upload to PicCull:

• Material you don’t have the right to use, including copyrighted manufacturer photos, stock-photo subscriptions outside your license, or photos taken by other people without permission.
• Child sexual abuse material (CSAM). We have a zero-tolerance policy. Such content is removed immediately, the uploading account is terminated, and a report is filed with NCMEC.
• Material that depicts identifiable people without their consent in contexts that violate their privacy rights.
• Malware, malicious URLs, or content designed to compromise other users’ devices.

We enforce this AUP using a tiered approach. Severity is at our discretion, informed by the nature and frequency of the violation:

1. Warning. An email explaining the violation, with instructions to remediate.
2. Temporary suspension. Account access paused while we investigate. Drafts and published listings are preserved.
3. Termination. Account closed with no refund. Listings and data deleted per our Privacy Policy retention rules. For terminations involving CSAM, hate content, fraud, or illegal items we may retain relevant records for compliance defense and law-enforcement cooperation.

Single egregious violations (e.g., CSAM, fraud, deliberate counterfeit) skip the warning step and go straight to termination.

To report AUP violations, email abuse@piccull.com (or dmca@piccull.com for copyright claims). Include the listing URL or username and a description of the violation. We don’t share reporter identities with the reported user.